Removing and re-adding the Outlook Address Book Service risks nothing. No
data is touched.
--
Russ Valentine
[MVP-Outlook]
"mjdon67" wrote in message
...
My IT department is a bit nervous to try this approach, they will fiddle
with
it over the weekend. They told me they don't have/use Microsoft Exchange
server or something like that. Whatever lower/smaller verion we are using
seems to be sufficient to not warrant the additional cost of that
feature/upgrade.

After the weekend's investigation we will revisit.

thank you again.

Mike

"Russ Valentine [MVP-Outlook]" wrote:

No one else has this problem, nor have I ever seen it reported.
Was this an upgraded installation?
Have you tried to repair the Outlook Address Book Service by removing it,
restarting Outlook, then re-adding it?
--
Russ Valentine
[MVP-Outlook]
"mjdon67" wrote in message
...
I've tried multiple ways it happens each time. here are some examples

With an existing contact, I add an email under email2

A brand new contact, I fill out an email under email1 and email2

Importing a contact that has two emails.

Taking an existing contact and deleting the email and repasting such
that
Outlook creates a new and different (again) display as name

Basically no matter how you slice it, I have a contact with 2 email
addresses, each email has a unique display as name.

Ok with that clear on to the next step.


No matter how I try I can't pick email2, I have tried the following


From Outlook inbox, click on the icon tool bar that represents the
address
book, navigate to CONTACTS and look for the email2 address, it is not
there,
only the email1 address is listed.

From composing a new email, click on the TO box to chose emails, only
the
email1 address is listed and the email2 addresses are not there.

From the Tool bar, click on TOOLS, click on ADDRESS BOOK only the
email1
address is listed and the email2 addresses are not there.


Basically the address book is acting like it doesn't realize email2
exists.


Thanks for any help you can provide



"Russ Valentine [MVP-Outlook]" wrote:

This behavior cannot be reproduced. All valid email addresses appear
in
the
Outlook Address Book in every version of Outlook except IMO version of
Outlook 2000.
List the steps you used to produce this behavior.
--
Russ Valentine
[MVP-Outlook]
"mjdon67" wrote in message
news I'm using Windows XP professional and Outlook 2003 SP2

Some of my contacts have multiple emails, however only the first
email
in
the field Email1 appear in the address book. So when I want to
address
an
email to someone using their email2 or email3 address I have to go
to
contacts click on email2 and copy and paste the address to my new
outgoing
message.

I've tried the following,
create a new contact and enter all the info in fresh
made certain the display as field is different for email 1 and email
2

nothing seems to help, my only solution so far has been to have
duplicate
contacts with email1 in the first one and email2 in email1 slot in
the
duplicate

seems bizarre, why does outlook have multiple email slots if I can't
use
them