Thread: "From field" - on behalf of
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Old November 3rd 06, 11:20 AM posted to microsoft.public.exchange.admin,microsoft.public.exchange.misc,microsoft.public.exchange.setup,microsoft.public.outlook
Zoran Pantic
external usenet poster
  
Posts: 3
Default "From field" - on behalf of
Hello All,

We have Exchange 2003 and Office 2003 pro - with the latest service packs
and updates.

We have a public e-mail address, something like sitting
on a folder under Public Folder.

Our supporters sometimes need to answer the mails coming to that
address/folder, and they are using "From field" to send the answer on behalf
of that info-e-mail. They would like to have there's own e-mail address not
shown as the sender, but only info@...

But, very often the customers get those e-mails, and in "From field" shows
as following:

From on behalf of

How to prevent this from happening?

It is critical that the correspondence goes through info@ address, and not
the supporter's own e-mail accounts.

Thanx in advance!

/ Zoran


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