One last question and I couldn't locate anything about it in the group.
(maybe I don't know how to search properly)

- I open up address book and looking at the name column, I will find a
name I want to edit. (I use lower case/last name for fellow employees
so I can differenciate between personal/business. Some of these have
the first letter capitalized and I then go to properties on that name
and change it in the file as field|save/close.

It remains first letter capitalized.

Also, Can anyone recommend a good book on Outlook? I sure would like
to further educate myself in these matters without pestering the group
all the time.

Thanks,
Joe