No need to remove/reinstall (even if you could do so, which you can't). I'd
still start he
http://www.insideoe.com/problems/errors.htm#crash
And see the caveats I posted earlier.
Also run a /thorough/ check for hijackware, including posting your
HijackThis log to an appropriate forum.
Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware
When all else fails, HijackThis v1.99.1
(
http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to
http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~PA Bear
Jesse wrote:
Hi PA Bear,
The error seems to happen at random intervals. Sometimes it happens right
while I'm composing a message; other times it happens while I'm using
another application. I'm guessing that it happens while OE is checking for
new messages -- even after the error message pops up, I can still select
the
text in the message I was composing and copy it to the clipboard. (This is
quite handy, because as soon as I dismiss the error message, OE shuts
down.)
Here's what the even log has to say about it:
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Description:
Faulting application msimn.exe, version 6.0.2900.2180, faulting module
ntdll.dll, version 5.1.2600.2180, fault address 0x00064ed1.
Is there any way to rip out OE completely and reinstall from scratch? I
tried following various instructions I found online, using Add/Remove
Windows Components to uninstall it, then tweaking the registry, rebooting,
and reinstalling -- but it doesn't seem to actually uninstall and
reinstall.
The "reinstall" takes only a couple of seconds, not even long enough to
launch the windows installer, so it seems like it's just flipping a bit
that
says "it's uninstalled" or "it's installed", and not really trying to
reconfigure from scratch.
"PA Bear" wrote in message
...
/When/ do you get this error (e.g., when you open OE)?
Start he http://www.insideoe.com/problems/errors.htm#crash
General OE Caveats:
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Disable Background Compacting [N/A in SP2] and frequently perform a
manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.
- WinXP SP2 only: Do not attempt to close OE via Task Manager or shutdown
your machine if Automatic Compacting is taking place.
- WinXP SP2 only: If your machine is fully up-to-date at Windows Update,
installing the following patch (KB918766) will help to avoid such data
loss in the futu
http://www.microsoft.com/downloads/d...2-98af2256ccc3
This patch will be included in the next Cumulative Update for Outlook
Express/WinXP SP2.
- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP