Mitch Tulloch wrote:

This particular user was migrated from Outlook 2000 to Outlook 2003
simply by copying the Outlook.pst file from the old machine to the
new one, so I'm assuming the Outlook.pst file is still ANSI. Is there
any way to migrate the PST file to Unicode format to take advantage
of the larger PST file support Unicode offers?

To expand on Milly's post, see this:
http://groups.google.com/group/microsoft.public.outlook.installation/msg/3cce3b0d581e15e8
Also, see this: http://www.maclean.com/upstart/
--
Brian Tillman