In Outlook Express, Tools, Accounts, Mail tab, left click on an account to
highlight, Properties, Reply To address.

There is no need for them to have a Reply To address, so they can just
delete it.
--
Ronald Sommer

"bill" wrote in message
...
: Nice solution Ron, I was able to find out that they have it set up wrong
on
: their end. Problem for me is that these 60+ yr old folks can't even
figure
: out AOL, so trying to get them to work on this is hard, they are currently
: on .ctc Internet provider. I'm just hoping everyone else will start
: howling to them about it, then they will call "Geek" squad unfortunately.
:
: tks again
:
: bill
:
:
:
:
:
:
:
: "Ron Sommer" wrote in message
: ...
: File, Properties, Details
: Is there a Reply To address above the From address?
: Does the Reply To address have the error?
: The error is under their account setup.
: Right clicking will only show the From address.
: --
: Ronald Sommer
:
: "bill" wrote in message
: ...
: : Hi All:
: :
: : I used the reply function with this email and it bounced back
: undeliverable,
: : address unknown. The address is correct in their email as I used the
: right
: : click function to see if they put in wrong on their end.
: :
: : For some reason, the return address was changed by one letter and thus
: the
: : bounced.
: :
: : The correct address is in my addr. book, so I forwarded the email and
: they
: : received the bounced message.
: :
: : Is there a corrective procedure?
: :
: : tks all
: :
: : below is bounced message:
: :
: : The original message was received at Sat, 11 Nov 2006 21:24:02 -0500
: (EST)
: : from cpe-24-58-33-150.twcny.res.rr.com [24.58.33.150]
: :
: : ----- The following addresses had permanent fatal errors -----
: :
: : (reason: 550 5.0.0 ... User unknown)
: :
: : ----- Transcript of session follows -----
: : ... while talking to smtp-i1.mail.ctc.net.:
: : DATA
: : 550 5.0.0 ... User unknown
: : 550 5.1.1 ... User unknown
: : 503 5.0.0 Need RCPT (recipient)
: :
: :
: :
:
: --------------------------------------------------------------------------------
: :
: :
: : Return-Path:
: : Received: from casino91d80f93 (cpe-24-58-33-150.twcny.res.rr.com
: : [24.58.33.150])
: : by ms-smtp-02.nyroc.rr.com (8.13.6/8.13.6) with SMTP id kAC2O2ED014986
: : for ; Sat, 11 Nov 2006 21:24:02 -0500 (EST)
: : Message-ID: 003c01c70601$9fdf8b70$96213a18@casino91d80f93
: : From: "William E. Waters"
: : To: "Carol Davis"
: : References: 008c01c70589$31166c40$96213a18@casino91d80f93
: : 000c01c705f3$c4d42de0$b2d452a6@your55e5f9e3d2
: : Subject: Returned mail: see transcript for details
: : Date: Sat, 11 Nov 2006 21:24:04 -0500
: : MIME-Version: 1.0
: : Content-Type: text/plain;
: : format=flowed;
: : charset="Windows-1252";
: : reply-type=response
: : Content-Transfer-Encoding: 7bit
: : X-Priority: 3
: : X-MSMail-Priority: Normal
: : X-Mailer: Microsoft Outlook Express 6.00.2900.2905
: : X-MIMEOLE: Produced By Microsoft MimeOLE V6.00.2900.2962
: : X-Virus-Scanned: Symantec AntiVirus Scan Engine
: :
: :
:
:
: