View Single Post
  #2  
Old November 13th 06, 04:20 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default System restore problems

1: A system restore does not remove messages. Something else happened.

The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), or bloated
folders. More on that below.

Why does OE insist on compacting folders when I close it?:
http://www.insideoe.com/faqs/why.htm#compact

Why Mail Disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone

About File Corruption:
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovery tools:

If you are using a fully patched version of XP/SP2, see:
http://support.microsoft.com/kb/918069/en-us

If not:

DBXpress run in Disk Mode is the best chance to recover messages:
http://www.oehelp.com/DBXpress/Default.aspx

And see:
http://www.oehelp.com/OETips.aspx#4

A general warning if you don't want to lose your messages in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

And backup often.

Backup and Resto

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

http://www.oehelp.com/OEBackup/Default.aspx

2: Outlook Express keeps prompting for your password
http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

Save password setting not retained in Outlook or Outlook Express:
http://support.microsoft.com/kb/290684

Cannot Save E-Mail Account Password in Outlook Express 5
http://support.microsoft.com/?kbid=228713

Save Password Check Box Is Unavailable
http://support.microsoft.com/?kbid=137361

3: See:
http://www.insideoe.com/faqs/where.htm#findwab
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Poor Richard" wrote in message
...
I had to do a system restore and have lost a lot of settings. I copied most
all files to a removable hard drive.
1. Can I get my mail boxes with the saved email in them and how?
2. OE 6 does not save my password and the site 'inside
insideoe.tomsterdam.com links to microsoft then to Your Outlook Express
Password Is Not Retained in Windows 2000 or XP returns a site stating that
the KB article is no longer available. I have never had success in
finding
the right article in MS KB system.
3. Also, where is the address book stored and can I get it back.

As you can see, I need help.
Thanks




Ads