If youy search your hard drive, do you see a outlook.exe file that already exists? What happens if you double click on it?

--�
Milly Staples [MVP - Outlook]

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After furious head scratching, April asked:

| That's just it -- I can't install. I get the big red X. If I try to
| install anyway, it just installs some components associated with
| Outlook. The actual program doesn't install. I've tried with three
| different installation disks and they all have the red X (not
| available) by Outlook.
|
| "DL" wrote:
|
|| No idea, since you havent said what happens when you try to instal.
|| I would imagine also that your TMobile might only sync with
|| Outlook2002 installed.
||
||
|| "April" wrote in message
|| ...
||| I hope someone can help me... I uninstalled Outlook after
||| continuous error messages and syncing errors with my pocket pc
||| phone -- I was getting my husband's email and vice versa. Now that
||| I am trying to reinstall it, there is a big red X next to Outlook.
||| I've tried using Office Premium 2000 and Business 2000 as well as
||| the installation disk that came with my Tmobile phone (it had
||| Office 2002 on it).
|||
||| Word, Excel, PowerPoint, etc all work fine. Anyone know what's
||| going on??
|||
||| TIA,
||| April