Wiht Outlook closed, find and rename extend.dat to .old (use search for hidden files/folders for best results)

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Ken W asked:

| I use Motorola Mobile Phone Tools to synchronize my cell phone with
| Outlook. I'm using Outlook 2003. The error window reads "The add-in
| "C:\Program Files\mobile PhoneTools\Outl97.dll could not be installed
| or loaded. This problem may be resolved by using Detect and Repair
| on the help menu.""
|
| Detect and repair has not helped. The path is really "C:\Program
| Files\Motorola Phone Tools", but I don't know how to change the path
| that Outlook is looking for.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| What is the add-in and what version of Outlook? Always post the
|| exact error message if you want fast assistance.
||
|| --�
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Ken W asked:
||
||| I'm getting an error when I start Outlook that says it's looking for
||| a dll (an add-in is trying to load, but it can't find the path).
||| Where in outlook do I manage add-ins? I either want to edit the
||| path or delete the add-in altogether.