The Outlook/Office disk is in the cd slot, it begins to load the program. It
"prepares to install", then a window pops up that lets me select which
programs I want to install. All are available to choose except Outlook,
which has the red X next to it. If I right click on the X, it says "not
available".

I know the program is on that disk (and several others that I have tried)
because I have loaded the program from it before. For some reason, it is not
recognizing Outlook. Maybe a file is corrupted??

"DL" wrote:

I still havent figured out where, or at what point, you see this 'big red X'

"April" wrote in message
news
There is no outlook.exe file on my hard drive.

"Milly Staples [MVP - Outlook]" wrote:

If youy search your hard drive, do you see a outlook.exe file that
already exists? What happens if you double click on it?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, April asked:

| That's just it -- I can't install. I get the big red X. If I try to
| install anyway, it just installs some components associated with
| Outlook. The actual program doesn't install. I've tried with three
| different installation disks and they all have the red X (not
| available) by Outlook.
|
| "DL" wrote:
|
|| No idea, since you havent said what happens when you try to instal.
|| I would imagine also that your TMobile might only sync with
|| Outlook2002 installed.
||
||
|| "April" wrote in message
|| ...
||| I hope someone can help me... I uninstalled Outlook after
||| continuous error messages and syncing errors with my pocket pc
||| phone -- I was getting my husband's email and vice versa. Now that
||| I am trying to reinstall it, there is a big red X next to Outlook.
||| I've tried using Office Premium 2000 and Business 2000 as well as
||| the installation disk that came with my Tmobile phone (it had
||| Office 2002 on it).
|||
||| Word, Excel, PowerPoint, etc all work fine. Anyone know what's
||| going on??
|||
||| TIA,
||| April