First, can you post the entire error message please? Second, have you tried
reverting back to Outlook 2002 to gain access to your contacts, etc?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Keppy" wrote in message
...
When I go into the control panel and click on mail, I get that windows
installer. I've tried deleting the profiles and creating a new profile,
but
I still get that windows installer.
Also I can't close outlook when It tries to open and I try to cancel the
windows installer, I have to do the ctrl-alt-del but I have the outlook
icon
in the task bar and if I click on it, I get a message something like, if I
have an exchange server I can cancel the request by clicking on the
icon...
but I don't.
Any suggestions would be greatly appreciate.


"Keppy" wrote in message
...
I had outlook 2002 and just updated to 2003. I installed from the CD just
outlook and not any of the other apps. now when I try to open it, I get a
"Windows Installer" dialog box telling me it's preparing to install. I
get
the same results whether I have the CD in the drive or not. After about
10
minutes, it tells me it can't find the install server.

Anyone know what I need to do to get this thing working.

Also, when I go onto mail.live.com and try to access my contacts, it
tells
me it's trying to process my request, until I finally cancel out after 5
or so minutes. I did have the connector installed on my old version of
outlook and I wonder if one has anything to do with the other... not
that
I believe it does.
Thanks,
Carol

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My Personal Web Site:
http://www.keppy.net
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