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Old November 16th 06, 11:34 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
AJ
external usenet poster
 
Posts: 6
Default Email refuses to send. Settings fine.

Bruce Hagen wrote:
What happens when you try to send? Does the message stay in the
Outbox? Does it appear in Sent Items? Start with the following.

When I try to send I get:

The connection to the server has failed. Account: 'mail.comcast.net ',
Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket Error: 10060, Error Number: 0x800CCC0E

This is on all three systems. Comcast tech support had me create a new
account and set it as default but the problem persists. This was the point
when he gave up.

I wonder if it could be my router.






Turn off e-mail scanning in your anti-virus program. It is a
redundant layer of protection that eats up CPUs, slows down sending,
and causes a multitude of problems such as time-outs and account
setting changes. Your up-to-date A/V program will continue to protect
you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3

Reboot and try.

If still no joy:

Do the following for the Outbox, and if the problem persists, repeat
for Sent Items after you move any messages you wish to save to a
local folder you create.

Tools | Options | Maintenance | Store Folder will reveal the location
of your Outlook Express files. Press the Tab key to highlight the
folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V
will put the location in the box - Click OK and you'll see the OE
files. Otherwise, write the location down and navigate to it in
Windows Explorer.
In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by
default marked as hidden. To view these files in Windows Explorer,
you must enable Show Hidden Files and Folders under Start | Control
Panel | Folder Options Icon | View, or in Windows Explorer | Tools |
Folder Options | View.
With OE closed, find the DBX file for the folder in question
{Outbox.dbx} and delete it. A new one will be created automatically
when you open OE.
General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and
move your mail to them. Empty Deleted Items folder regularly. Keep
user created folders under 100MB, and Default folders as empty as is
feasible.
After you are done, follow up by compacting your folders manually
while working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders
are open. Then: File | Work Offline (or double click Working Online
in the Status Bar). File | Folder | Compact all folders. Don't touch
anything until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a
redundant layer of protection that eats up CPUs and causes a
multitude of problems such as time-outs and account setting changes.
Your up-to-date A/V program will continue to protect you
sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in
background and leave it unchecked. {N/A if running XP/SP2}.

"AJ" wrote in message
. ..
For the past three days I have not been able to send email but can
receive fine. I have three systems on a LAN that act the same. I
have run updated VS and various Spyware applications but find no
problems. None of the settings have changed and finally I just got
off the phone with Comcast who could not offer any explanation of my
problem. He recommended I try the computer manufacture which is no
help. What else could it be. I can send email if I cut and paste to
webmail from Comcast site but that is no good.

Thanks for anyone with any ideas

AJ



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