
November 17th 06, 12:27 AM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Email refuses to send. Settings fine.
PA Bear wrote:
Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:
paste
Disabling Email Scanning does not leave you unprotected against
viruses that are distributed as email attachments. Norton AntiVirus
Auto-Protect scans incoming files as they are saved to your hard
drive, including email and email attachments. Email Scanning is just
another layer on top of this. To make sure that Auto-Protect is
providing the maximum protection, keep Auto-Protect enabled and run
LiveUpdate regularly to ensure that you have the most recent virus
definitions. /paste
http://service1.symantec.com/SUPPORT...02111812533106
Troubleshooting error messages that you receive when you are using OL
and OE http://support.microsoft.com/?kbid=813514
Thanks. From what I just read I may have a modem problem so that will be the
first thing I will replace. Simple enough as I must have a spare here
somewhere. I will post back when I get to the bottom of this problem, I
hope.
Thanks for the response.
AJ
AJ wrote:
Bruce Hagen wrote:
What happens when you try to send? Does the message stay in the
Outbox? Does it appear in Sent Items? Start with the following.
When I try to send I get:
The connection to the server has failed. Account: 'mail.comcast.net
', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
This is on all three systems. Comcast tech support had me create a
new account and set it as default but the problem persists. This was
the point when he gave up.
I wonder if it could be my router.
Turn off e-mail scanning in your anti-virus program. It is a
redundant layer of protection that eats up CPUs, slows down sending,
and causes a multitude of problems such as time-outs and account
setting changes. Your up-to-date A/V program will continue to
protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3 Reboot and try.
If still no joy:
Do the following for the Outbox, and if the problem persists, repeat
for Sent Items after you move any messages you wish to save to a
local folder you create.
Tools | Options | Maintenance | Store Folder will reveal the
location of your Outlook Express files. Press the Tab key to
highlight the folder location, then Ctrl+C. Close OE, then Start |
Run | Ctrl+V will put the location in the box - Click OK and you'll
see the OE files. Otherwise, write the location down and navigate
to it in Windows Explorer.
In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by
default marked as hidden. To view these files in Windows Explorer,
you must enable Show Hidden Files and Folders under Start | Control
Panel | Folder Options Icon | View, or in Windows Explorer | Tools |
Folder Options | View.
With OE closed, find the DBX file for the folder in question
{Outbox.dbx} and delete it. A new one will be created automatically
when you open OE.
General precautions for Outlook Express:
Do not archive mail in default OE folders. They will eventually
become corrupt. Create your own user defined folders for storing
mail and move your mail to them. Empty Deleted Items folder
regularly. Keep user created folders under 100MB, and Default
folders as empty as is feasible.
After you are done, follow up by compacting your folders manually
while working *offline* and do it often.
Click on Outlook Express at the top of the folder tree so no folders
are open. Then: File | Work Offline (or double click Working Online
in the Status Bar). File | Folder | Compact all folders. Don't touch
anything until the compacting is completed.
Turn off e-mail scanning in your anti-virus program. It is a
redundant layer of protection that eats up CPUs and causes a
multitude of problems such as time-outs and account setting changes.
Your up-to-date A/V program will continue to protect you
sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3
In Tools | Options | Maintenance: Uncheck Compact messages in
background and leave it unchecked. {N/A if running XP/SP2}.
"AJ" wrote in message
. ..
For the past three days I have not been able to send email but can
receive fine. I have three systems on a LAN that act the same. I
have run updated VS and various Spyware applications but find no
problems. None of the settings have changed and finally I just got
off the phone with Comcast who could not offer any explanation of
my problem. He recommended I try the computer manufacture which is
no help. What else could it be. I can send email if I cut and
paste to webmail from Comcast site but that is no good.
Thanks for anyone with any ideas
AJ
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