Mr Valentine,
After reading other posts I've tried again to write a CD. I closed Outlook
and went to My DocumentsContacts Backup filefile & folder tasksCopy this
file a ballon from my task bar indicates I have "files waiting to be copied"
and they are the contacts backup file. I follow the prompt to click the
balloon and the CD writing wizard begins to work. It appears to write the
CD. The CD drive door opens when the process is complete. But I cannot open
the CD with or with out Outlook open! I again get all of the prompts about
needing to know which "program created it".

"Korine" wrote:

I followed the Office online instructions to "create a backup copy of my
Contacts" The backup file is visible in My Documents. But when I try to open
the file I"m told that "Windows is attemping to open a file of type " office
data file" (.pst) I then select "open with" and several prompts later reach
"Windows needs to know what program created it" and I am asked to select
"the program that created it" from a list. The first four selections a
Microsoft Office Excel, Office Publisher , Office Word and Office Document
Reader. I have tried all four of these and am unable to view the backup
file. With Excel data is visible but not is a readable format. With Word
all I see are geometric shapes! I also tried 3 or 4 other programs in a
secondary list and they did not open the file either.
What program created the backup file and how do I open my backup file? My
goal is to save the back up file to a CD.