Wrong setting. Double-click the email address to bring up the Properties dialoag. Under Internet Format, choose Plain Text Only.

Note that this setting does not affect the message format that you see when you begin a new message or reply, nor what you see in Sent Items. But what Outlook actually delivers to such a recipient will be plain text, not HTML.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Jarryd" wrote in message ...
Hi,

I have Oulook 2003 (ver. 11) connected to Exchange 2003. I have read that
it is possible to set the format options (plain text, HTML) on a per Contact
basis. I have attempted to do this by:
1. Opening the specific Contact, right clicking on their email address,
choosing Send Options, and selecting Plain Text (MIME).
2. Opening an email from the Contact, double clicking on their email adress
and changing the Internet Format setting to Plain Text.

However, when I create a new email for the Contact, or if I reply to one of
their emails, it comes up as HTML (default). I have changed the mail editor
to and from MS Word without any success. So I sent the message thinking
that it might change the format after it has sent it, but when I looked in
the Sent Items it was still HTML. I called the Contact up and asked them if
the message was received in HTML or Plain Text and the reply was HTML.

Why is this not working?

TIA,

Jarryd