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Old November 22nd 06, 03:44 PM posted to microsoft.public.outlook.installation
Brian Tillman
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Posts: 17,452
Default I'm losing Emails!

Arizonaaztec wrote:

I have my Outlook '03 Email set up thru a POP/SMTP, with a local cable
company, and have noticed 2 problems. When Outlook receives my
emails, it "pulls them out" of my cable email acount permanently.


As designed. That's how POP works by default. Open your account's
properties pages (ToolsE-mail AccountsNext, select the account, click
ChangeMore Settings) and on the Advanced tab, select the option to leave
copies on the server. Keep in mind, though, you'll need to use the web
interface periodically to delete messages from the server if you don't want
it to fill up and stop accepting mail.

Worse yet, if the emails had already been opened ( using my cable co.
acct), so "not new", when retrieving them, Outlook fails to deposit
them into my Outlook inbox, essentially taking it from my cable acct
and "losing" them.


Outlook has no idea whether or not you've read your messages using the ISP's
web interface. It can't because POP protocols simply don't transmit that
information between the client and server. If it appears they are handled
differently, then it's the ISP's issue, not Outlook's. You'll have to ask
the ISP about it.
--
Brian Tillman

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