Hi, I have a puzzler here and I wonder if anyone out there has had this one
happen. It's with our e-mail program, Outlook 2002, and I have just noticed
a duplicate folder pop up under weird circumstances. Here it is: A message,
or messages, are received, opened, then filed. It is with the filing that
there's a peculiarity. There are a number of ways of doing it but the
obvious ones are as follows:

1) Right click the item in the INBOX, and up comes a list of folders to
which the message can be moved to, and

2) Click a tab on one of the taskbars and up comes a list, allbeit an
abbreviated one, to which the item can be moved.

No problem with the first one but, with the second one, I've today
discovered that there are TWO folders named PERSONAL!! This does not show up
when you file via the first method. Where this is becoming problematic is
that we're trying to dig up a couple of messages we know have been filed in
PERSONAL but do not show up when the actual folder is opened. It looks
pretty much like these messages have been filed in the wrong PERSONAL (or
GHOST!!) folder, using, of course, method #1. We've tried looking in the
ARCHIVE subsection of our whole folder list but nothing doing.

Anyone out there have any ideas as to what's going on here and how this can
be rectified; better still, is there any way of resurrecting these two
messages?
Sincerely,

Rob Turner
Islandnet.com
)