Hardly a puzzler. The problem of duplicate personal folders has been asked
and answered countless times in this group. Cause remains the same: You
corrupted your Outlook profile by migrating Outlook data incorrectly.
Solution remains the same: create a new Outlook profile. If you need more
details, search this group.
--
Russ Valentine
[MVP-Outlook]
"Rob Turner" wrote in message
...
Hi, I have a puzzler here and I wonder if anyone out there has had this
one happen. It's with our e-mail program, Outlook 2002, and I have just
noticed a duplicate folder pop up under weird circumstances. Here it is: A
message, or messages, are received, opened, then filed. It is with the
filing that there's a peculiarity. There are a number of ways of doing it
but the obvious ones are as follows:

1) Right click the item in the INBOX, and up comes a list of folders to
which the message can be moved to, and

2) Click a tab on one of the taskbars and up comes a list, allbeit an
abbreviated one, to which the item can be moved.

No problem with the first one but, with the second one, I've today
discovered that there are TWO folders named PERSONAL!! This does not show
up when you file via the first method. Where this is becoming problematic
is that we're trying to dig up a couple of messages we know have been
filed in PERSONAL but do not show up when the actual folder is opened. It
looks pretty much like these messages have been filed in the wrong
PERSONAL (or GHOST!!) folder, using, of course, method #1. We've tried
looking in the ARCHIVE subsection of our whole folder list but nothing
doing.

Anyone out there have any ideas as to what's going on here and how this
can be rectified; better still, is there any way of resurrecting these two
messages?
Sincerely,

Rob Turner
Islandnet.com
)