I never said that your installation wasn't behaving that way. I said that
Word's envelope feature does not normally use the Email Display As field by
default to address an envelope, a fact which you yourself also recognized.
We'll need to figure out what corrupted your installation since that
behavior cannot be reproduced. The first steps in troubleshooting problems
with mail merges is to repair your PST file, then create a new profile from
scratch and make sure you have configured the Outlook Address Book Service
corrrectly. I have seen no instances of an automatic Office update producing
this behavior. Have you?
--
Russ Valentine
[MVP-Outlook]
"Jeanne M" wrote in message
news
Mr. Valentine: Contrary to what you claim, the envelope feature in Word
MUST
have used the email Display As field; there is no other possible source
for
the [name] [email address] that was inserted. I certainly have not
tampered
with the envelope features, formats, etc. I have not reset anything
related
to envelope or contacts. It started AFTER I installed the Outlook 2003
updates that the microsoft auto update told me to install. I did NOT do a
custom install. I did not unplug my computer or do a voodoo dance
duringthe
install. I am not responsible for this error. It may be that others would
have this same problem but don't know becuase they don't print envelopes
and
labels from their contact file. The exact steps that started this behavior
we
1. clicked on "update" in the alert that popped up.
2. followed all directions; did not do anything "custom"
3. rebooted
4. worked for a while
5. tried to do an evelope.
6. notice that hte email address was on the "name" line of the envelope.
7. scratched my head and tried to figure out why this would occur.
8. opened the contact file for that person
9. noticed that the Display As cell contained exactly what was on the
envelope.
10. opened other contact files and noticed that without my having done
anything but the MS recommended update, ALL of them now had a different
format for the Display As.
11. Tried to find a way to reset the default to display only the name, not
email address.
12. couldn't find any way to do this so came to this site, usually a
source
of helpful advice.
13. search on "Display As" and found numerous posting on this issue.
14. Noticed that your responses are surley and rude and hoped you wouldn't
answer mine, but you did.
Please do not bother to respond.
Post ended.
"Russ Valentine [MVP-Outlook]" wrote:
The envelope feature in Word does not use the Email Display As field, nor
have I ever seen it do so. If yours is, something is wrong with your
installation. Obviously you recognized that this is not how the envelope
feature is supposed to work, since it only happened after you made some
changes. List the exact steps that started this behavior.
--
Russ Valentine
[MVP-Outlook]
"Jeanne M" wrote in message
...
This is of HUGE significance! Try using the "envelope" feature in Word
and
you'll find that it uses the DISPLAY name. Thus, every time I create an
envelope to send something to someone in my contact file (and I do this
frequently), I have to DELETE THE EMAIL address or it prints on the
envelop.
This started happening only after I installed an Upgrade to Office
2003.
I
am, I must say, furious that this is a default that cannot be changed.
And
with all due respect, It doesn't help to be to chided "this is of no
significance."
I hope that the next time I upgrade this will be fixed and that all the
things that aren't broken don't "fixed."
"Russ Valentine [MVP-Outlook]" wrote:
Did you think this was an Outlook issue? It isn't.
--
Russ Valentine
[MVP-Outlook]
"Richard Church" wrote in
message
...
I agree regarding the importance. But here is a deeper mystery. Even
after
modifying those display names to remove the e-mail address, after
synching
with my PDA, the modified display names revert back to the e-mail
address
only. I'm running Outlook 2003 at both work and home and this
problem
is
no
longer a minor annoyance. Any suggestions?
"MH" wrote:
Actually, the field is of great consequence to my clients. I have
had
requests to not display their email address and, like Sterling, the
only
display I get is their email address...it does not include their
full
or
familiar name (using Outlook, 2003). I have over 300 clients...are
you
saying
i have to change each one of these manually???
"Russ Valentine [MVP-Outlook]" wrote:
No. Outlook 2003 will fill in Display As field with both the
familiar
name
and the email address. You have to change it manually if you want
it
to
be
something else. That field is of no consequence, so few find any
need
to
change it.
--
Russ Valentine
[MVP-Outlook]
"Stirling" wrote in message
news
Thank you for responding to my post.
I'm using Outlook 2003. In the Contact form under the General
Tab
there
is
a field called "Display as". My version of Outlook as it was
configured
on
installation automatically fills this in with the email
address.
In
other
versions I've used there is a way to get Outlook to
automatically
fill that in with the full name. That is what I want to do.
Stirling
"Russ Valentine [MVP-Outlook]" wrote:
You provided no information.
Displayed where and in what version of Outlook?
--
Russ Valentine
[MVP-Outlook]
"Stirling" wrote in
message
...
I would like to have Outlook display my contacts by their
name
rather
than
their e-mail address. Is there a way to automatically set
the
full
name
as
the display name, or do I have to manually enter the display
name
each
time.