Follow standard Outlook troubleshooting: Run Help | Detect and Repair, create a new mail profile, and start Outlook in /safe mode. If problems persist, post back with more relevant information -- such as *when* the crash occurs and any error messages or other symptoms.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Edward" wrote in message ...
I cannot configue out this what was happened.

My client's CEO only give us this picture
http://www.sawed.net/outlook.jpg

Sorry..cannot upload to here

Anyone can know what happen ?