Try disabling your antivirus software. See www.oehelp.com/OETips.aspx#3

Also check that a sound is set under Control Panel | Sounds | New mail
notification.

steve

"hlef" wrote in message
...
I just got a new Dell XPS M170 and have now spent about 5 hours trying to
figure out why I cannot get a new message letter icon notification when I
receive an email.

Not only that, but I can no longer get a sound notifcation (that worked
until a couple of hours ago)

btw I've tried this with the installed IE6 and the newly downloaded IE7 -
no
difference.

It sounds like you were all close to figuring it out - any more info?

thanks
hlef

"144memnon" wrote:

Hello,

I am using Outlook Express on my new Dell computer, running Windows XP.
Before, I always got a small envelope icon on the bottom toolbar, near
the
clock, whenever a new e-mail was received and unread. Now I cannot get
that
icon. I get no notification of new mail. The Earthlink and Dell people
tell
me that it should be there. All of my preferences on Outlook Express are
correct I think. Can someone please help me? Thanks a lot!!

Marc