"There are seldom technological solutions to behavioral problems"

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jay asked:

| Well here's my opinion... since this problem occurs so often, and
| migrating Outlook data incorrectly is such an easy think to do (some
| would say that the way that causes this corruption is the intuitive
| way), you'd think that Microsoft would change Outlook so that it
| recovered gracefully from the problem. Unfortunately, they haven't.
| They've had plenty of time to do something about it.
|
|
| "Russ Valentine [MVP-Outlook]" wrote in message
| news | Hardly a puzzler. The problem of duplicate personal folders has been
| asked
| and answered countless times in this group. Cause remains the same:
| You
| corrupted your Outlook profile by migrating Outlook data incorrectly.
| Solution remains the same: create a new Outlook profile. If you need
| more
| details, search this group.
|| Hi, I have a puzzler here and I wonder if anyone out there has had
|| this one happen. It's with our e-mail program, Outlook 2002, and I
|| have just noticed a duplicate folder pop up under weird
|| circumstances. Here it is: A message, or messages, are received,
|| opened, then filed. It is with the filing that there's a
|| peculiarity. There are a number of ways of doing it but the obvious
|| ones are as follows:
||
|| 1) Right click the item in the INBOX, and up comes a list of folders
|| to which the message can be moved to, and
||
|| 2) Click a tab on one of the taskbars and up comes a list, allbeit an
|| abbreviated one, to which the item can be moved.
||
|| No problem with the first one but, with the second one, I've today
|| discovered that there are TWO folders named PERSONAL!! This does not
|| show up when you file via the first method. Where this is becoming
|| problematic is that we're trying to dig up a couple of messages we
|| know have been filed in PERSONAL but do not show up when the actual
|| folder is opened. It looks pretty much like these messages have been
|| filed in the wrong PERSONAL (or GHOST!!) folder, using, of course,
|| method #1. We've tried looking in the ARCHIVE subsection of our
|| whole folder list but nothing doing.
||
|| Anyone out there have any ideas as to what's going on here and how
|| this can be rectified; better still, is there any way of
|| resurrecting these two messages?
|| Sincerely,
||
|| Rob Turner
|| Islandnet.com
|| )