As the error msg indicates check if the password is correct in the web mail,
if password is correct then goto Outlook and in the account settings try the
Email address under user name in the logon information.

--
Vijay
Sites that I would recommend
http://office.microsoft.com/en-us/default.aspx
http://support.microsoft.com/
Try the Windows Live Mail Beta
http://ideas.live.com/programpage.as...e-4911fb2b2e6d


"TechFirm" wrote in message
...
I am running Exchange 2003 with Outlook 2003. I am configuring Outlook to
use a POP3 to access a user account mail box. The mailbox works fine
with
the exchange server, but with POP3, I get the following error message when
using the user's email address with his account name and password for the
log on information:

Receiving' reported error (0x800CCC92) : 'Your e-mail server rejected your
login. Verify your user name and password in your account properties.
Under
Tools, click E-mail accounts. The server responded: -ERR Logon failu
unknown user name or bad password.'





The POP3 works fine with my email address and using my account info for
log
on. I can also get it to work with his email address if I use the
administrator account for the logon information. The users account is
setup
the same as mine with POP3 rights in exchange.



The only diffence between his account and mine is the account name is the
same as the email alias for my account but not for his account. That
should
not matter.



Is there something else I am missing here.



Thanks,



Tech Firm