I would try turning that on to see if it makes any difference.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"charftong" wrote in message ups.com...
Thanks for the details Sue. Currently that check box is not checked
for anyone in the company. Are you suggesting that we turn that on?
My only hesitation here is that its not broken for everyone, just a
select few.