Courtesy Milly Staples:

Some common reasons why Outlook will not shut down completely when you click
either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
for an alleged fix.
3. Franklin-Covey Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing
mail.

I'll add that if you're using Outlook 2000 in an Exchange Server environment
and you access a mailbox with both Outlook 2000 and Outlook 2003, Outlook
2000 will hang on exit. There is a fix available for this specific problem.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"jcsquish" wrote in message
...
When I close my outlook 2000 application it doesnt close properly. A
little
window saying that it is closing just stays there. I know there is a way
to
get rid of this and I was thinking it had to do with the normal.dot.
Could
be totally wrong though. If anyone knows how to get rid of this message
please advise.