"DBL" wrote in message
...
"Frank Saunders, MS-MVP OE/WM" wrote:
"DBL" wrote in message
...
I am still waiting for a response from my 11-11 thread error message
on
OE
I am still waiting for a response from you to my post in the same thread
from 9 November.
quote
Try turning Trend off altogether.
Uninstalling and reinstalling OE should not affect your contacts, but to
be
safe you can export them as a Text (Comma Separated Values) file.
What is your Windows version?
What are the versions of
inetcomm.dll
msoe.dll
and
directdb.dll ?
/quote
Did you install IE7?
Is it a free Hotmail account or a paid one?
Trend was turned off and isolated.Not the cause.I am running WinXP.I did
install IE7...error message began prior.Hotmail account is paid...Hotmail
Plus.Can I export OE contacts and e-mails to another e-mail program (i.e.
Thunderbird or Pegasus) before attempting un/reinstall of OE? How do I
determine .dll file versions?
What service pack level of WinXP?
In OE go to Help | About and it will tell the version numbers of those
files.
--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.