Del Mar Dave wrote:

I had to reload XP and Office. In Outlook when I try to set up the
e-mail account in ‘options’ I receive the message “The operation
failed due to a registry or installation problem. Restart Outlook
and try again. If the problem persists, please reinstall”.

I restarted Outlook a number of times, ran XP in the repair mode and
reinstalled XP. Ran virus scan, cleaned removed some items. None of
this changes, so I have no e-mail access.

Try setting it up in the Mail applet in Control Panel, starting with a clean
mail profile.
--
Brian Tillman