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Old December 6th 06, 05:17 PM posted to microsoft.public.outlook.installation
Brian Tillman
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Posts: 17,452
Default Unable to set up e-mail account.

Del Mar Dave wrote:

I had to reload XP and Office. In Outlook when I try to set up the
e-mail account in ‘options’ I receive the message “The operation
failed due to a registry or installation problem. Restart Outlook
and try again. If the problem persists, please reinstall”.

I restarted Outlook a number of times, ran XP in the repair mode and
reinstalled XP. Ran virus scan, cleaned removed some items. None of
this changes, so I have no e-mail access.


Try setting it up in the Mail applet in Control Panel, starting with a clean
mail profile.
--
Brian Tillman

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