The status messages you are seeing would indicate that there are no
messages on the mail server for this account. If you have recently
downloaded messages for that account in the other Windows profile (or
another PC or mail program) and that one didn't use the Leave a copy of
messages on the server (OE: Tools, Accounts, Mail, Properties,
Advanced), that would be expected.



--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Paula Ehler" wrote in message
. ..
Thanks for the prompt reply.

We shall assume that you've set up 3 User Profiles (vs "desktops") on
the machine and that you cannot receive messages in 2 of the User
Profiles.

Correct.

What happens when you /try/ to receive mail? Post any error messages
in their entirety.

When I try to receive email in my business profile there is no error
message. A window pops up saying, "connecting to (my mail server)",
then it says "authorizing", "connected", then "disconnecting", and
then the window closes without downloading any mail.

Also tell us if you're running IE7 and if the machine is fully
patched at Windows Update.

I'm running IE6. I just upgraded my OS from Win ME to XP-SP2 and ran
windows update after doing the upgrade. I have McAfee antivirus
software and have unchecked the email check.

I'm wondering if it has anything to do with the info I put in the
account properties on tools/accounts/properties on my business Outlook
Express. They a

On the General Tab:
General: my server name
User Info: My real name
Email address: (my business email
Reply addy: blank
I've checked off "Include this account when checking for new
messages."

On the Servers Tab:
Server information:
- My inmail server is POP3
- Incoming mail - mail.comcast.net
- outgoing mail - smtp.comcast.net
Incoming mail server:
- Account name:
- password: I entered my password
I've checked off the remember password" box.

I've also set up a message rule to only download email addressed to my
business email addy.

If you need more info, let me know.

Thanks!

Paula