Kelsen wrote:

Surely in a product that's been around this long, there is a way to
format it so that the answer doesn't come before the question, and
I'm just missing it.

Outlook is a "top posting" client. With HTML or Rich Text messages, there's
nothing you can do about it. For Plain Text, you can use this:
http://home.in.tum.de/~jain/software/outlook-quotefix/
--
Brian Tillman