Thank-you I will try that.While I am here I have noticed at the top
right-hand corner there is newsgroups ,when I click on that I notice that
there is about 10,000 newsgroups ,I will never be using them so do I delete
these.
Kathy
"Bruce Hagen" wrote in message
...
With no error message, we can only guess. Start with these suggestions.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending, and causes a
multitude of problems such as time-outs and account setting changes. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"katie" wrote in message
...
Can anyone help me with this problem.When I open outlook express it says
receiving mail but nothing happens,I have to go to webmail to receive
them, after that I start to get my mail through outlook express,there is
no error message etc.
Thank-you
Kathy