Oh boy bruce your talking to a real newbie here..lol I cant hit the any
button on my OE. I did un hide the hidden folders i new how to do that. But i
can not find where my OE would be folder wise. So sorry for the inconvenience.
Cinthia


"Bruce Hagen" wrote:

OK. If this is the only message in your Inbox, and you have no other mail
there you want, the fix is easy.

Tools | Options | Maintenance | Store folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Explorer, you must enable Show
Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the Inbox.dbx and delete it. A new,
empty one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"ckfox" wrote in message
...
Hi Bruce Merry Xmas all and ty for trying to help me.
No i cant engage in anything at all. This is the only message dispalying
in
my inbox. It will let me minimize and delete and that is it. The cursosr
stays as an hourglass if im anywhere in the Oe frame. I should also let
you
know this is win xp. Dell computer about 4 years old. First problem i have
ever had. I have also did the scan disk and defrag. Just incase i could
get
lucky..lol
Cinthia

"Bruce Hagen" wrote:

Are you able to move other messages you want to keep out of the Inbox to
another folder. Let us know.
--
Bruce Hagen
MS-MVP Outlook Express