Milly - Thanks for the response, and I will go there next. With respect to
the other part of my issue, specifically trying to install outlook 2007 (it
did not install like excell, publisher, etc...) Do I need to uninstall
microsoft office xp professional and the 2007 trial version and start over.
Do I loose data?

"Milly Staples [MVP - Outlook]" wrote:

Note - this is not a chat room. It is a peer-to-peer news group that supports Outlook, "staffed" by volunteers. Your Microsoft support options can be found on http://support.microsoft.com

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ghamilton asked:

| All programs installed except outlook, but with a lot of difficulty.
| Now getting following message:
|
| Microsoft Office Professional 2007 CD2 set up has failed. If the
| problem persists, please contat Product Support.
|
| I have Microsoft Office Professional 2002, then upgraded word only to
| 2003, then went to beta for office 2007, uninstalled that inorder to
| install trial version and now cannot install outlook 2007 trial.
|
| Is this chat room the extent of Product Support? Any suggestions?