Niki
first of all thank you for the response. I tried what you said and didnt
have any luck. I even went to the microsofts website and snooped that out.

but i have a question for ya.
you mentioned that you typed in your cox email address. which was
smtp.cox
Ok so I tried that. but question for ya is my in coming and outgoing
servers are mail.cablespeed.com should I change that too
smtp.cablespeed.com ??
let me know I still could use any help here