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Old January 5th 07, 11:36 AM posted to microsoft.public.outlook.installation
pennstatejeff
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Posts: 9
Default Problem with Office on wife's login

I have Office 2003 installed on Windows XP Home, and it runs fine on my
login. When I switch to my wife's login on XP there are problems. Each time
I try to open Excel or Word it shows the "Preparing to Install" message, and
each time I try to open Outlook I get the message "The operation failed due
to an installation problem. Restart Outlook and try again. If the problem
persists, please reinstall." I also tried to use the Detect and Repair
function under "Help" while in Excel, and it started to load the file but
then just failed. Any ideas???? Thanks.
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