Logitech Mice have always had issues with Outlook - I would suggest getting the latest drivers and try them.

If you don't want to, no one is forcing you. But, what do you have to lose?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Erin asked:

| Using a Logitech Desktop MX Duo keyboard and mouse (it's the MX500
| mouse). I have not tried reinstalling the software for the mouse /
| keyboard because this doesn't appear to have anything to do with that
| - the function is part of Outlook, not a hotkey defined within the
| mouse software.
|
|
|| What mouse are you using? Have you reinstalled the drivers?
||
|| --�
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Erin asked:
||
||| Previously, I had been able to hold in the Ctrl key and use the
||| mouse scrollwheel to adjust text size up and down in emails that I
||| have received, and randomly this function stopped working. No
||| software was installed or uninstalled from the system, and no other
||| changes that I can think of from when it was working to when it
||| stopped.
|||
||| I've done some searching through various support groups, but have
||| not come across this yet. Any ideas anyone here can come up with I
||| would greatly appreciate.
|||
||| Thanks,
||| me