The "other way" would involve writing Redemption or Outlook 2007 code to save the attached file, import it, and change the message class.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Long Nguyen" wrote in message ...
I have managed to"convert" the attachment to "proper" form by opening the
email with the attachment, drag and drop the attachment to the public
folder, then change the item's message class to the correct form's message
class.

Just wonder if there is another way.

Long

"Long Nguyen" wrote in message
...
(Outlook 2002, SP3)

I have an Outlook custom form, public folder based, and it has been
working mostly. When it works a new form instance would be stored in a
public folder. However a user has aproblem where after filling out a new
form and clinhg the send button, teh form is sent as an attachment (with
.msg extension). I ahve got the attachment (and coudl save it as an ..oft
file if desired). How can I save/convert the .msg attachment (or .oft
file) as a proper form instance in teh public folder?

Thanks
Long