Our company, 750+ users, are new to Outlook and VERY frustrated especially
with the tracking options and appointments. I've searched to get some
explanation as to what each of these features mean under this dialog box such
as "process requests and responses upon arrival" - what type of requests,
what type of responses? Message, appointments, tasks. What?? Process receipts
upon arrival - what receipts; mail, appointment? Clarification would be
wonderful.

The tracking options feature only seems to frustrate senders of messages
since it only works if the message receipient has enabled their account to
respond. Is this correct?

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Snookie