No, I was not aware of this. I usually receive a pst file from an incoming
user and I import it. So, what should I be doing instead? I still have the
pst files on CD and I can re-do this easily enough if I knew what to do.
Thanks for your help.

"Russ Valentine [MVP-Outlook]" wrote:

Apparently you were not aware that importing is never the correct way to
transfer Outlook data. The addresses you imported have not been resolved.
You must now go through and resolve them one by one by opening and saving
each Contact Record.
--
Russ Valentine
[MVP-Outlook]
"Delores Elias" wrote in message
...
I have a user who just joined our firm. He brought his contact list with
him
and I imported them. Previous and present firm both use Outlook 2003.
The
problem is when he tries to send an email from his contact list, he gets
an
NDR. If we type in the same address in the TO: line of a message, it is
delivered without a problem. What could be causing this? Thank you.