Hi

I'm based in the UK, but I am not sure if my account is based in the US or
in CA.

I'll try recreating the identity a couple of times though and see if that
helps. Ive never used outlook express before, so I just wasnt sure if I
might be doing something stupid

"PA Bear" wrote in message
...
Is it a US- or CA-based Yahoo account?

Your current Identity may have been damaged by NAV, especially if its the
default Main Identity. Try one or more of your accounts in a new Named
Identity (File Identities Add new identity). Assuming all is well,
(1) compact all folders in the old identity, (2) import messages from the
old identity into the new one, and then (3) delete the old one (File
Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More
at http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)


Adam Douglas wrote:
Hi

Thanks for the advice. I disabled norton from scanning incoming or
outcoming emails, but the same problem. With the Yahoo account, when it
gets to the "authorising stage" it just keeps prompting and failing on
username and password.

Ive tried

myname
password

and


password

and both fail!

"PA Bear" wrote in message
...
Troubleshooting error messages that you receive when you are using OL
and
OE
http://support.microsoft.com/?kbid=813514

Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including
email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum
protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that
you
have the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)


Adam Douglas wrote:
This might help:

This is the error message I get with my own yahoo account:

"There was a problem logging onto your mail server. Your Password was
rejected. Account: 'pop.mail.yahoo.com', Server: 'pop.mail.yahoo.com',
Protocol: POP3, Server Response: '-ERR invalid user/password', Port:
995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92"

I am 100% certain I am entering the right password. Ive copied and
pasted
what I put in into the web page to sign in and was succesful

"Adam Douglas" wrote in message
...
Hello

I have never used outlook express before, but a friend asked me to set
up
a
PC for her mum, which was simple enough - other than it is beyond me
how
to
use Outlook. I have followed what seems logic to set up outlook to
get
and
send emails from her account - and it simply fails all the time.

I used server names:

pop.freeserve.co.uk
smtp.freeserve.co.uk

The account she has is a broadband connection, account name format:



I even tried to set up my PC to pick up my yahoo webmail, followed the
instructions on yahoo.com exactly and it constantly failed saying
"password
invalid" (but i checked I had the right password by signing into the
webmail)

I am guessing everyone here must know how to use freeserve... am
wondering
if anyone can help or point me in the direction of some idiot proof
instructions before it sends me mad!

Adam