Hi Judy,

We used GroupWise for 7 years - last version of 6.5 Any help would be
appreciated!
--
Snookie


"Judy Gleeson (MVP Outlook)" wrote:

new to Outlook....
what did you have before. I have some experience with helping people train
staff after migrating and could have a few clues to help you with their
frustrations.


Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook
www.acorntraining.com.au
Canberra, Australia

"I not only use all the brains I have, but all I can borrow." (Woodrow
Wilson)
"Snookie1950" wrote in message
...
Our company, 750+ users, are new to Outlook and VERY frustrated especially
with the tracking options and appointments. I've searched to get some
explanation as to what each of these features mean under this dialog box
such
as "process requests and responses upon arrival" - what type of requests,
what type of responses? Message, appointments, tasks. What?? Process
receipts
upon arrival - what receipts; mail, appointment? Clarification would be
wonderful.

The tracking options feature only seems to frustrate senders of messages
since it only works if the message receipient has enabled their account to
respond. Is this correct?

--
Snookie