I have Outlook Express 6 and I keep receiving the same email over and over.
When I start up it begins downloading and after about 15 seconds the modem
stops blinking and the CPU shoots to 100% usage and the ccapp.exe file is
seemingly the one using it. I don't know if this is a Norton problem or an
Outlook Express problem. After about 5 minutes the email server terminates
the connection possibly due to inactivity.

I've restarted and blocked the address on the sender's list but every time I
start up it starts downloading the message again. If I let it go it will
repeat over and over.