Don't always believe what your ISP says. Make sure you don't have any
antivirus software set to scan email. See www.oehelp.com/OETips.aspx#3 If
you did, try removing your mail account, closing and reopening OE, and then
adding it back again after disabling email scanning.

Otherwise, see if you can telnet to the pop3 server and it works okay. If
not, its the ISP or it could be a connection problem on your computer and
you need to check for spyware and winsock problems.

See here to telnet:
http://pages.prodigy.net/michael_san...pop3telnet.htm

steve

"Ron Head" wrote in message
...
Since my computer suddenly (and mysteriously) rebooted yesterday, I've
been
unable to send or receive e-mail in Outlook Express. I've tried rebooting
(again, and on purpose!), checked with my ISP to make sure settings were
correct and that they had no server problems, but nothing seems to help.

When I hit the "Send/Receive" button to check for new mail, I eventually
get
a message that says:

Your POP3 server has not responded in 60 seconds.Would you like to wait
another 60 seconds for the server to respond?

Account: pop3.knology.net
Server: pop3.knology.net

If I try to send new mail, I get the same message, but with the outgoing
mailserver instead.i

The ISP assures me this is NOT a problem with their servers, but is
instead
a problem with the IE program on my computer. What do I need to do to fix
whatever is wrong? (I can send and/or read new messages in newsgroups
just
fine, only e-mail seems to have a problem.)

Thanks!