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Old January 19th 07, 11:01 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Ron Head
external usenet poster
 
Posts: 4
Default cannot send/receive mail--news is OK

Bruce asked: "That error is usually caused by e-mail scanning. Did you
disable it as Steve suggested?"

I THOUGHT I had, but when I checked, my Norton's was still (or again!)
scanning e-mail. After making CERTAIN that e-mail scanning was turned off,
I tried removing the e-mail account, closing and opening OE, and then adding
the account back again. I'm still unable to send or receive mail, and the
error message remains the same:

A time-out occurred while communicating with the server.
Account: 'pop3.knology.net', Server: 'pop3.knology.net',
Protocol: POP3, Port: 110, Secure(SSL):
No, Error Number: 0x800CCC19


"Bruce Hagen" wrote in message
...
That error is usually caused by e-mail scanning. Did you disable it as

Steve
suggested?

How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express:
http://support.microsoft.com/default...14&Product=oex
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Ron Head" wrote in message
...
Frank Saunders asked: "What is the complete error message?"

This is it:

A time-out occurred while communicating with the server. Account:
'pop3.knology.net', Server: 'pop3.knology.net', Protocol: POP3, Port:

110,
Secure(SSL): No, Error Number: 0x800CCC19



"Frank Saunders, MS-MVP OE/WM" wrote in message
...
"Ron Head" wrote in message
...
Since my computer suddenly (and mysteriously) rebooted yesterday,

I've
been
unable to send or receive e-mail in Outlook Express. I've tried

rebooting
(again, and on purpose!), checked with my ISP to make sure settings
were
correct and that they had no server problems, but nothing seems to
help.

When I hit the "Send/Receive" button to check for new mail, I
eventually
get
a message that says:

Your POP3 server has not responded in 60 seconds.Would you like to

wait
another 60 seconds for the server to respond?

Account: pop3.knology.net
Server: pop3.knology.net

If I try to send new mail, I get the same message, but with the
outgoing
mailserver instead.i

The ISP assures me this is NOT a problem with their servers, but is
instead
a problem with the IE program on my computer. What do I need to do

to
fix
whatever is wrong? (I can send and/or read new messages in

newsgroups
just
fine, only e-mail seems to have a problem.)

Thanks!



What is the complete error message?

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.







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