I have exactly the same problem as described in this string. My failure mode
also started a few days ago, just after loading the following MS updates:

1. Windows Genuine Advantage Validation Tool (KB892130)
2. Security Update for Outlook 2003 (KB924085)
3. Windows Malicious Software Removal Tool (KB890830)
4. Update for Outlook 2003 Junk Email Filter (KB925534)

Do you think that removing any of these updates, if possible, will help?

How do we get Microsoft to help us with what would clearly appear to be a
Microsoft issue?

Thanks for any help you can offer.
--
hopethishelps


"ajgmisc" wrote:

I've got the same problem this morning (1/16). The previous time I tried to
open an individual contact was several days ago and it worked fine then. I
have installed quite a few "High Priority" updates from Microsoft Update
during that time.

The error message I get as Outlook crashes is:
AppName: outlook.exe AppVer: 11.0.8118.0 AppStamp:456628bf
ModName: plugin.dll ModVer: 1.0.0.6530 ModStamp:42653320
fDebug: 0 Offset: 0000163b

I noticed "ModName: plugin.dll" in the error message and tried turning off
all plugins, but that didn't help. I also ran "Detect and Repair..." from
the Help menu and that process completed without complaint, but the problem
opening individual contacts remains.

I read the recommendation regarding cleaning up the Forms cache, which I
tried (even though I don't use Forms and no forms were listed when I clicked
Manage Forms) to no avail.