Did you click the Show Updates check box in Add/remove Programs?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"dsack3" wrote in message ...
Russ:

... My failure mode started a few days ago, just after loading the
following MS updates:
1. Windows Genuine Advantage Validation Tool (KB892130)
2. Security Update for Outlook 2003 (KB924085)
3. Windows Malicious Software Removal Tool (KB890830)
4. Update for Outlook 2003 Junk Email Filter (KB925534)

From discussions with others, it appears that removing Updates #2 and #4
will solve this problem. However, even though my MS Update History shows
that I successfully downloaded and installed these Updates, I cannot find any
of these particular Updates listed in the Add and Remove Programs section of
my Control Panel. This is very frustrating - any suggestions?

Thanks!

Don
--
hopethishelps


"Russ Valentine [MVP-Outlook]" wrote:

Are you running any add-ins in Outlook?
--
Russ Valentine
[MVP-Outlook]
"Phyllis" wrote in message
...
The updates are Security Update KB924085:OUTLOOK and Junk E-mail filter
KB925534:OUTFLTR. Both are for Outlook 2003

"Russ Valentine [MVP-Outlook]" wrote:

No idea. No such updates here. Need accurate information and steps to
repro.
--
Russ Valentine
[MVP-Outlook]
"ajgmisc" wrote in message
...
"Phyllis" wrote:

I am next going to try to remove the security updates from
January 10 and see whether those updates are the problem.

I tried backing out the two updates to Outlook that I applied on 1/11
and
that solved my problem also. I should have noted the KB numbers of
those
update before I backed them out so that I could include them here, but
didn't. I can track them down if it's not obvious which updates I'm
referring to.