Hi,

Try changing the User Name field under Logon Info to either complete email
address or email id (whichever is appicable) and try to send a test email in
Outlook.

You could also try the steps in the link below -

http://support.microsoft.com/kb/290684

Rgds,
Mittu

"Bazza" wrote:

Btinternet account. Followed all instructions regarding setting up in
Outlook 2003. SMTP Authentication is required so I checked the box. The SSL
buttons are unchecked as per their instruction. All other fields are
correctly filled. When trying the 'test account settings' it keeps coming up
with 'enter network password' I have re-entered it a dozen times but it
always fails.
The error is -- "send test email message: Outlook could not connect to the
outgoing SMTP mail server because the server did not accept your user nam or
password"
I can receive ok and via the web can send & receive
--
I am currently out of my mind but please feel free to leave a message