There may be add-ins active that you can't disable through the Outlook interface. Start Outlook once with the /safe switch and see if the problem persists. Let us know what happens.

Microsoft support options are detailed at http://support.microsoft.com. Outlook 2002 is past its mainstream support period, so you'd have to pay for a support incident.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Big Daddy" wrote in message oups.com...
I tried posting this on another group to no avail, so I will repeat it
he

I am using Outlook XP 2002 SP3. I just installed this recently and I
finally got around to putting in contacts. As soon as I add a contact,
I get this error message repeatedly: 'A program is trying to access
e-mail addresses you have stored in Outlook. Do you want to allow
this? If this is unexpected, it may be a virus and you should choose
"No".' I have no idea what other program could be accessing the
contacts. If I select "yes" or "no" then Outlook gives me the same
message again a few seconds later.

It gives it to me continuously, no matter what I do. I don't have any
software that should be accessing the address book. I don't have any
address book synchronizer software. I disabled all of the add-in's. I
disabled the part of my anti-virus software that secures my email (in
case it was doing it). I am not using Word as my email editor. I did
a full disk virus scan and spyware scan and didn't find anything. I
have searched my hard drive and there are no ".otm" files anywhere.
This is a new computer that I just got and installed Office 2002 on.

Does Microsoft have a tech support team that I could email with this
question?

What could be causing it? Any ideas? thanks in advance,
John