To run any .exe with a command switch, run the full path to the .exe file with the switch, in a command prompt. If Outlook was already running, running it again will have no effect. You'd need to start it clean with /safe.
Cyberlink apparently makes media tools. You might want to ask Dell just what they installed on this new machine and how to remove that add-in. That's what those support options on new machines are for. The alternative, if you can't find anything in Add/Remove Programs from Cyberlink, is to make a change to the Windows registry to disconnect the add-in. Let us know if you want to go that route.
The CDO dialog means that one of the programs you trusted (a dangerous thing to do, IMO) needs an Outlook component that does not install by default.
The .dll looks like it's the current version for WIndows XP SP2 and likely is not part of the issue. I suspect that removing the trust for it from the Mapilab product will not bring back the prompts.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
"Big Daddy" wrote in message ups.com...
Thanks for the reply.
I assume that you meant that I should go to a DOS prompt and run
Outlook with a "Outlook /safe" command? That is what I did, and it
didn't make any difference. In other words, I was still getting the
security prompt.
So then I tried installing a freeware program from Mapilab called
"Advanced Security for Outlook". It intercepts the security
prompts and then tells you who it's coming from. There were two
different DLL's trying to access the contacts:
C:\windows\system32\clbcatq.dll (version 2001.12.4414.308)
C:\Program Files\CyberLink\OutlookAddinSetup\OutlookAddin.dll
(version 1.0.0.1)
The first DLL is a standard Microsoft DLL, but the version is kind of
old (1999), and I have a recent version of Windows XP Media Edition for
my OS, so I could try to replace it with a newer version. And I
couldn't find anything on the internet about that file causing the
Outlook security prompt.
For the second DLL, I couldn't find anything about it anywhere. I
have no idea what Cyberlink is and why it's on my computer. It's a
new laptop from Dell. There were very few files under the C:\Program
Files\CyberLink folder. When I look at the properties of the DLL, most
of the fields are not filled in (e.g. the company name is "TODO:
Company name").
The other interesting thing is that there is a setting in the
"Advanced Security" program where you can say to always trust a
program so that you stop getting the security prompt. So I said to
always trust these two DLL's so I would stop getting the prompt. Now
when I start Outlook, I get three security prompts, and then a dialog
box from "Advanced Security" and then no more prompts. The dialog
box warns me that "CDO is not installed with Outlook". I am
guessing that this is because I am getting the prompts before the
"Advanced Security" add-in starts and can intercept them.
How does all this sound? Thanks again,
John
On Jan 26, 4:21 pm, "Sue Mosher [MVP-Outlook]"
wrote:
There may be add-ins active that you can't disable through the Outlook interface. Start Outlook once with the /safe switch and see if the problem persists. Let us know what happens.
Microsoft support options are detailed at http://support.microsoft.com. Outlook 2002 is past its mainstream support period, so you'd have to pay for a support incident.