I can do 2 of those three things but I'm visually impaired and my screen
reader won't allow for items to be moved at least not by me and I don't
always havea pair of eyes around. I'll try the first two steps and see if
that problem goes away.

Bruce Hagen wrote:
Restart your computer and compact again. Then you get the prompt,
grab the blue banner at the top of it and move it out of the way. You
fill be able to tell which folder it is stuck on.

Let us know.

"marrie" wrote in message
...
Hello. I go off line, make sure I'm at the top of the tree view for
OE, that way I know no folder is being used and proceed to compact
the folders but in the middle of the operation I get a dialogue
that says "this folder is being used" Ok. I don't know which folder
it was as I was away from my computer but how could this be if I'm
off line and none of the folders are being shown? Thanks.