"Biggles" wrote in message
...
I recently transferred to NTL cable and have been using Outlook Express for
a
while without problems. I then recently obtained and installed Office XP
Pro
2002. During installation, a prompt detected that Express was installed
and I
was asked if I wished to upgrade to Outlook and transfer all data. I
accepted. Since then, my incoming mail still goes to Express only.

Firstly, don't open Outlook Express! Secondly, have you either set up your
email account in Outlook manually, or imported the Account settings from
outlook express?